Support
We reply within a business day
The app has Settings → Feedback: the reply arrives there too, and you don't have to remember which address you wrote from.
About your account
Payments, access, data, an appeal against a decision - anything about you personally goes to email. It's a private channel: going through someone's account in public does its owner no favors.
support@gesway.ru, opens in a new tabAnnouncements and discussions
An open space: what's out, what's in the works, what's being discussed. You'll hear about the app's release here before anyone else - in one message, not a weekly newsletter.
t.me/gesway, opens in a new tabQuestions
FAQ
How much does it cost?
Logging workouts and counting volume, PRs and streaks is free, with no time limit. Plus is a subscription with features of its own; the free trial needs no card.
Will it work for my sport?
Five disciplines, each counted in its own unit: strength in kilograms, cardio and team sports in minutes, combat sports in rounds. Anything that fits none of them is “Other”, and it counts toward your streak and weekly goal too.
What happens to my streak if I miss a week?
The goal is set in weeks, and one missed week is covered by a freeze - a business trip or an illness won't break your streak. Freezes build up on their own, and you never spend them by hand.
Do I need internet during a workout?
No. A workout logs on a plane or in a basement gym and goes to the server by itself once the signal is back. Nothing gets lost and there's nothing to tap.
When is it coming out?
The app is getting ready for release on the App Store, Google Play and RuStore. We'll post in the Telegram channel on release day - in one message.
Principles
What we promise
No ads, no third-party scripts
This site runs no third-party scripts and no counters at all. The app has no ad networks.
Works offline
A workout logs offline and goes to the server by itself once you're connected.
Your data is yours
You can keep the log with no account at all - it lives on the device. And deletion is real: no trash bin and no “we'll restore it within 30 days”.
Account
Account deletion
A button inside the app: no email to support, no “tell us why you're leaving” and no waiting period.
- 01SettingsThe fourth tab in the app's bottom bar - not inside the profile.
- 02SecurityThe “Password, 2FA, devices” section. Deletion is at the bottom of it, under the “Danger zone” heading.
- 03Delete accountThe only row in this block. It opens a separate screen rather than deleting right away.
- 04ConfirmationYour password, a two-factor code if it's on, and a slider you drag all the way across.
- The app asks for your password, and with two-factor on, a code as well: someone else holding your unlocked phone can't delete the account.
- Everything goes at once: workouts, templates, custom exercises, weigh-ins, your avatar, files from support requests and the VK and Apple sign-in links.
- Your verified email gets a message that the account is deleted - the last thing we'll ever send you.
No access to the app
Write from the email address linked to your account: we can't confirm a request from anyone else's address, and that protects you.
support@gesway.ru, opens in a new tabScreen · deletion confirmation
This can't be undone. The following will be permanently deleted:
- Workouts and all history
- Streaks and personal records
- Profile and account data
Slide to confirm
If it's not about the account
- It messages me too often
Settings → Notifications: announcements, on-device reminders and sound turn off separately.
- I don't want others to see it
Settings → Privacy: who sees your workouts, photos and “About” - item by item, plus a private account.
- I just want to leave
Settings → Sign out: your data stays on the server, and signing in the same way brings it back.
- I don't want to pay
Auto-renewal turns off without touching the account: access until the end of the paid period, records forever.
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